TERMS AND CONDITIONS

By booking at Wild Walkies, you confirm that you and all attendees have read and agreed to our Terms and Conditions.

Wild Walkies Field Hire

The use of our facility is solely for dog owner(s) and their dog(s) to have the freedom and have fun in a safe and secure environment on an appointment only basis – giving you the exclusive access to use our facility without any other people or dogs inside the area at the same time.

DO NOT turn up to Wild Walkies before your allotted booking time. We have purposefully scheduled 25- and 55-minute slots to prevent any crossover between customers. We have many reactive dogs who use Wild Walkies and we want them to have a calm experience in the PRIVATE dog field they have booked.

The maximum number of dogs is 8.

You MUST NOT turn up or use our facility without pre-booking. Bookings can be made up to 1 hour in advance if you decide to visit at a short notice.

Please DO NOT bring dog(s) with any kind of virus or disease to our facility. For example, if your dog(s) has kennel cough, diarrhoea, or sickness etc.

Hirer/User Own Risk

It is the responsibility of the hirer/user to ensure the dog field is safe and suitable for their dog(s) prior to letting them off lead.

Dogs must be kept on a lead at all times whilst moving between the car park and the enclosed field. 

The use of our facility including all areas (car park, gated car park, enclosed field and shelter) is entirely at the hirer/user’s own risk.

The proprietors of Wild Walkies accept no liability for any damage to property, injury or death of any person or dog using our facility.

The proprietors of Wild Walkies accept no liability for any damages, losses, claims, actions, costs / expenses, or other liability incurred by the hirer/user when using our facility.

The hirer/user agrees that the proprietors maintain control and possession of the exercise fields and equipment at all times.

The hire of the field DOES NOT constitute any rights over any of the surrounding farmland.

Vaccinations

All dogs visiting our facility must have a valid vaccination in place on the date of your selected appointment(s). If your dog(s) DOES NOT have a valid vaccination certificate, please do not attend until you have one.

Regular spot checks are carried out on site for valid vaccination certificates, so please ensure you have a printed copy or access to a digital copy of your dog(s) vaccination certificate during the time of your visit.

Dogs must be up to date with vaccinations or titre tested, and regularly treated for flea, tick and worm prevention. If titre testing we also recommend the leptospirosis vaccination.

The kennel cough vaccine is advisable but not obligatory. 

Safety + Security

Our field is surrounded by 6ft high fencing, securely fixed into the ground with netting around the bottom. If your dog has the ability to clear a 6ft high fence, then our facility may not be the suitable place for you and your dog(s).

Every reasonable effort is made to secure our facility and is regularly checked to ensure the best safety possible for our customers and their dog(s).

To ensure the well-being of all dogs you should maintain a maximum of 3 dogs per adult on site.

Keypad Code

The keypad code to open and enter our main gate will be sent to you via email up to 2 hours before your appointment time.

It is the hirer/user’s responsibility to check they have received and know the keypad code to enter the facility for their session.

Under no circumstances should you give or tell anyone the keypad code for entry to our facility or let anyone else in during your appointment time. We ask this to ensure everyone entering the area are pre-booked/paying customers.

Dangerous Dog Act 1991

We don’t accept any dogs listed under the Dangerous Dogs Act 1991 or the Control of Dogs (Scotland) Act 2010 or the Dangerous Dogs (Northern Ireland) Order 1991, or any replacement legislation, unless:

The dog is registered or specifically exempted from the applicable legislation and a copy of the exemption order or certificate is obtained and retained by Wild Walkies. 

A copy of the owner’s public liability insurance certificate for the dog is obtained and retained by Wild Walkies. 

The dog handler ratio is 1:1 with their handler at all times unless with other dogs from the same household. 

The dog is kept on a lead and muzzled until the gate is shut when entering the exercise field. 

The dog is kept on a lead and muzzled until the gate is shut when entering the exercise field and put back on a lead and muzzled before opening the gate to leave the exercise field.

Only dogs from one household can use the exercise field at any one time if any of the dogs are registered as dangerous dogs.

Our Premises

There is a dog drink station on site but no drink facilities available for humans.

There are no toilet facilities available at Wild Walkies for humans.

NO littering or leaving any rubbish lying around on site. Dogs choke on small pieces of rubbish, so to prevent injury or death to yours or other dogs, please ensure you take any litter away with you.

NO smoking or vaping in the field or surrounding area.

NO barbecues or fires are allowed.

NO climbing on the fencing, gates, shelter, or any equipment in our facility.

Please DO NOT allow your dog(s) to jump at the fencing.

Please DO NOT allow your dog(s) to dig holes on the field. If they do, please fill in any holes to prevent accident or injury before you depart the field at the end of your time slot.

To ensure that dog owners with anxious, reactive or recovering dogs can enter and exit our facility safely and without the risk of seeing another dog, please DO NOT enter before your allocated time.

If anyone tries to enter the field during your appointment time, please let us know as soon as possible by calling 07788999290

All areas must be kept clean and tidy. Any mess left during your session should be cleared up before your departure.

ANY POO MUST BE CLEARED UP AND DISPOSED OF USING THE BINS PROVIDED.

Arrival + Parking

It is the hirer/user’s responsibility to turn up on the right date and time. The proprietors of Wild Walkies accept no responsibility for missed appointments.

Please DO NOT arrive early, only arrive at your allocated time. If you arrive early, please vacate the site and return at your allocated time slot

Please DO NOT stop or wait in front of Wild Walkies gateway, neighbouring field gateways or on the main road.

Please DO NOT open the main gate if there is someone else in the car park or enclosed field.

If you arrive late to your allocated time slot, you must still leave when your time slot is finished.

If there is someone in the field that has overstayed their time and does not appear to be leaving, please call us on 07788999290

You must let the people using our facility before you exit the car park safely and lock the gate behind them. This follows procedure here at Wild Walkies to ensure complete safety for all our customers and their dog(s).

Please DO NOT distract other people's dogs.

Once the people before you have left safely, please open the gate using the keypad code provided, drive into the parking area and close/lock the main gate behind you before releasing your dog(s).

A maximum of three vehicles/families are allowed in the field at a time.

Hazards

The field is a pasture area and as such there may be natural hazards.

The hazards you may encounter, include but are not limited to uneven ground, wild animal burrows, mole hills, biting insects, thorns, stinging nettles, foreign objects, sticks/twigs, holes and certain weather conditions may cause the field and/or parking area to become slippery or other hazards caused by prevailing weather conditions.

Please DO NOT allow your dogs to dig, if they do, fill the hole to prevent accident/injury to others and report the hazard.

Please DO NOT throw sticks for your dog(s) in the vicinity of others as this can be very dangerous.

Please let us know of any potential problems straight away.

Equipment

If you decide to bring your own equipment to our facility, please make sure you take your equipment along with any broken parts away with you when vacating our facility.

The proprietors of Wild Walkies DO NOT accept responsibility for any human or canine injury caused by the use of our own equipment, your own equipment (or broken parts), or any equipment / broken parts left by the previous user of our facility. To prevent injury, we kindly ask all dog owners/users of the facility to check it is suitable for their dog(s) before letting them of the lead.

Any of your own toys (especially balls) must be taken away with you at the end of your appointment.

Escape

All dogs should be insured under their owner's public liability insurance. The proprietors accept no responsibility or liability for escaped dogs.

All precautions are taken to prevent any dog(s) from escaping.

If you would like to report any safety or security issues that may have occurred during your appointment time and between our inspections, please inform us by calling 07788999290

Liability

While all reasonable measures are taken to ensure the safety and well-being of all dogs and participants at events, Wild Walkies and its staff shall NOT be held liable for any injury, harm, loss, or damage to dogs, participants or property that may occur during the event. 

Owners are solely responsible for the actions and behaviour of themselves and their dogs at all times.

Photography and Advertising

DO share your Wild Walkies experience with us! You can email your photos to info@wild-walkies.co.uk, send us a direct message on social media, or tag us in your stories or posts. By sharing your photos, you grant us permission to use them for future Wild Walkies advertising and promotional purposes, without the need for additional written consent.

Facebook: @wild walkies | Instagram: @wild_walkies_ | TikTok: @wild.walkies

Owners do not retain ownership or rights to any photographs taken by Wild Walkies staff or other photographers while on-site.

Departure

You must vacate the site before your time slot has finished. Your booking contains a 5-minute site clear up.

Please ensure your dog(s) is on a lead or secure in your vehicle while you’re locking the gate.

Always lock the gate even if you see someone else waiting for their appointment.

Payments

We accept most major debit and credit cards, Apple Pay and Google Pay.

Payments are processed securely through our trusted payment platform, Stripe.

We are not responsible for any card details that are entered incorrectly.

Cancellation Policy

Wild Walkies reserve the right to cancel or reschedule bookings at any time if necessary.

If you're unable to attend your appointment, we kindly ask that you reschedule or cancel in advance.

Please note that we do not offer refunds for cancelled appointments.